PAYMENT

Accepted Payment Methods

miyabihobby.com accepts payments by the 2 methods listed below:

(A) Credit card by Shopify Payments (Visa, MasterCard, American Express, Google Pay, Apple Pay)
(B) WISE (or Bank transfer)

We do not accept payments by other methods such as pre-paid cards.

Important Notes on Payment Methods:

Due to an increase in fraudulent use, PayPal payments are not available. We appreciate your understanding.

Warning: Do Not Use Debit Cards

Please do not use your debit card on our site. Refund processing for debit cards is significantly delayed, and our system cannot handle issues related to their use.

Payment Currency

All payments must be made in Japanese Yen (JPY).

Payment Deadline

Payment is required in full within 3 days from the date the first order invoice is sent.

We cannot accept split payments or grant deadline extensions. Combining orders will not extend the original payment deadline.

How to Pay

When your order is ready for payment, we will send a "payment request" email containing the invoice to the email address registered with your miyabihobby.com account. Please ensure your email settings allow emails from the @miyabihobby.com domain.

Returns & Refunds

All sales are final. Returns are generally not accepted. Please review our TERMS OF SERVICE for details.

Cancellations

As a general rule, paid orders cannot be cancelled.

Cancellation Policy Specifics:

Pre-order Items: All orders cannot be cancelled.
Partial Cancellations: Partial cancellation of an order is not possible.
Shipped Orders: Cannot be cancelled.

Note on Fees: Cancellation/restocking fees are determined on a case-by-case basis according to the policy above. The minimum fee for applicable cancellations is US $10. Miyabihobby.com reserves the right to decide whether to accept a cancellation request.

Import Duties and VAT/GST

our company will cover import duties for eligible orders.
Here’s what you need to know:

✅Import duties will be fully covered by us for orders under 800 USD.

⚠️For orders exceeding 800 USD, a FedEx account number will be required.
In such cases, the importer will be responsible for paying the import duties directly.

Abuse / Account Closure

Excessive cancellations (by request or due to non-payment), or violations of other store policies (e.g., purchase limits, multiple accounts), may lead to warnings and eventual permanent account closure.