Store News

2019

Dear Customers,
As you know, there are possibilities for tariffs in EU countries, and Canada, Oceania region.
(except USA)

Please let us know if you need us to write the declare amount lower.
However, arrival of goods may be delayed if we write too low amount.
This could be one of the reasons why products stop at the customs in your country.

(Export from Japan will be done smoothly.)
Please be careful.
We are very sorry.
The arrival of products for Germany and Netherlands has been delayed.
Currently, the products you have ordered are being checked by customs in your country.
Please wait a little longer.
Today, we have made several updates, including store design.
Please clear your browser's cache.
Changed Wishlist to an easy-to-use interface.
This will reset the previous data from the Wishlist.
At this time, the website maintenance work has been completed.
Thank you for your patience and we apologize for any inconvenience.

Currency of payment:
As of today, March 27, the transaction currency will be in Japanese Yen.

There will be no change in the payment method.
We accept payment by "credit cards", "Shopify payment" and "Paypal".

Orders with payments completed by 3/26 will be settled in USD.
Dear Customers,
The maintenance of the shopify payment service has been completed.
Currently, the payment service is operating as normal.
We apologise for any inconvenience caused.
Thank you.

2018

Dear Customers,
With the end of the year being a season of holidays and celebrations, it is a busy period for both shops and the postal service. There are a few suggestions we would like to offer you for stress-free shopping.


1) Delivery may take longer than usual
International shipping is unpredictable by nature and is especially so during holidays. Please note that miyabihobby.com cannot guarantee that orders will arrive within a specific date (such as Christmas).


2) In-stock items recommended for use as presents
Pre-order and back-order items are not recommended for use as presents.
They are not yet available at our warehouse and we are unsure of when they can be shipped.
However, in-stock items are ready available at our warehouse and can be processed for shipment right away.


3) Express delivery (EMS/DHL) strongly recommended

Please use EMS or DHL for shipping if at all possible.
They are priority shipping methods and orders are delivered to the final destination as quickly as possible.
However, please note that your orders may still arrive late depending on the local postal conditions of your country even if Japan Post is working at its usual speed.

Thank you for shopping with miyabihobby.com and we wish you a happy and healthy holiday season!
Starting from July 1st 2018, all orders shipped to Australia will require an additional 10% GST tax of the total order value, according to the recent changes to the import rules in Australia.

- Affected orders
All orders with a total merchandise value below 1000 AUD

*Any currency calculations related to the GST tax will be calculated when the order is invoiced, and will be based off of the current exchange rate according to the following link:
https://www.rba.gov.au/statistics/frequency/exchange-rates.html

- GST tax calculation
GST tax = 10% of (total merchandise price + shipping cost)

*The GST tax will be included in the invoice for all orders starting from July 1st.